Ranty Rant Rant

In almost 2 years of working retail, I keep thinking that I’ve seen it all, but every day I am challenged yet again with new customers that make me question whether or not there are decent human beings left on this earth. Being that I am in a customer service role, dealing directly with incorrect orders and deliveries, I am almost always have a giant target on my back. I’ve been called every heinous name you can imagine, called stupid, lazy, incompetent, and even physically threatened all because the store doesn’t have something in stock or the delivery man was 3 minutes late. Seeing what appear to be regular people snap on doe eyed minimum wage workers has not only toughened me up, but also made me lose a lot of faith in people and the way they treat each other. I may not always be the nicest person, and I’ll be the first to admit it, but I know how to treat people with at least a shred of respect. I don’t go into the workplace of others and throw fits because I am 98 days out of the return policy, or threaten the salesman because he sold the last iPhone 30 minutes before I came in. Where did this sense of entitlement come from? When did it become okay to harass employees for something they did not do? People have no consideration for others trying to do their jobs, yet demand respect from the same people they are treating so horribly. One important thing I’ve learned is that I am not obligated to respect a customer if they are not respecting me, and that has carried on into my personal life as well.